Frequently Asked Questions
YES! We do not sell or give your information to any third party
Absolutely! We love welcoming your furry family members and are happy to accommodate your fur babies in our vehicles.
For the comfort and safety of your pet, as well as consideration for future passengers, we kindly request that pets travel in an appropriate carrier or kennel whenever possible. Certified service animals are always welcome and exempt from this requirement.
Our goal is to provide a clean and comfortable experience for all passengers, including those who may have allergies or sensitivities.
There is no additional charge for bringing your pet along. However, a cleaning fee may apply if a pet leaves excessive hair, odors, stains, or otherwise requires additional cleaning of the vehicle.
We look forward to traveling with both you and your fur babies!
Yes. We use real-time flight tracking technology to monitor arrivals and departures, ensuring timely pickups even when flights are delayed or arrive early.
Yes. We specialize in executive and corporate transportation, including airport transfers, business meetings, conferences, roadshows, and client transportation.
Yes. Our dispatch team operates 24 hours a day, 7 days a week, including holidays.
Yes. We provide transportation for weddings, proms, concerts, sporting events, birthdays, anniversaries, special occasions and doctor apoointments.
Passengers can request to take the toll roads. The amount will be added to the bill.
We accept all major credit cards and most corporate billing arrangements. Contact us for corporate account setup.
Simple! You can BOOK NOW ONLINE or Call or Text us at 949 503 0538
Absolutely NO SMOKING in any vehicle
We provide complimentary car seats upon request.
To help us maintain the highest level of service for all clients, we kindly request a minimum of three (3) hours` notice for any AIRPORT reservation cancellation or modification. While we will always do our best to accommodate last-minute changes, cancellations made with less than three (3) hours` notice, or reservations resulting in a no-show, may be subject to a full fee to cover incurred operational costs.
All large vehicles 7 days prior and deposit is NON REFUNDABLE.
We appreciate your understanding and cooperation.
For airport arrivals, our chauffeurs monitor your flight in real time and adjust pickup times accordingly. We offer curbside pickup and meet-and-greet service upon request.
How Meet & Greet Works - Chauffeur will meet you at bagage claim area with a name sign, will assist you with the bags and then walk to the car in the parking structure.
How Curbside Pick up Works - When you land you will receive a text message from the chauffeur with the insturctions. Once you grab your bags you will walkoutisde and let the chauffeur know which column you are by and he will pull up.
We also provide you with the chauffeur`s name and number the day before.
We recommend booking as early as possible, especially airport transfers, weddings, corporate events, and special occasions. However, we can often accommodate same-day reservations based on availability.
Yes, you can do that.
Please make sure you provide us the passengers full name, cell number and email address so we can provide the status updates to the passanger.
Western Executive Car Service & Limousines provides transportation throughout Orange County, Los Angeles, Riverside, San Bernardino, and San Diego counties. We also offer long-distance transportation throughout California.
